Terms and Conditions

Last Updated: 27 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your use of the Loots Casino website located at lootscasino.gb.net (“Website”, “we”, “us”, “our”).

1.2 By registering an account, logging in, or using any services on the Website, you confirm that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, Responsible Gambling Policy, and any other related policies.

1.3 If you do not agree with any part of these Terms, you must not access or use the Website or its services.

2. Definitions

  • Player/User/You: Any natural person who accesses or registers on the Website.
  • Account: Your personal profile registered on the Website.
  • Games: All casino games, live dealer games, and other gambling products offered on the Website.
  • Operator: The company licensed and authorised to operate Loots Casino in the United Kingdom.
  • Bonus: Any promotional offers including free spins, bonus credits, or other incentives.

3. Eligibility and Legal Compliance

3.1 You must be at least 18 years old or the minimum legal gambling age in your jurisdiction, whichever is higher, to register and play.

3.2 It is your sole responsibility to ensure that online gambling is legal in your location before using the Website.

3.3 Employees of the Operator, their close relatives, affiliates, and business partners are prohibited from registering or playing on the Website.

4. Account Registration and Security

4.1 Only one Account per person, household, device, or IP address is permitted.

4.2 You must provide accurate, truthful, and current information during registration, including your full name, date of birth, address, email, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your Account.

4.4 The Operator may request identity verification at any time, requiring documents such as a valid passport, utility bill, or proof of payment method.

4.5 Accounts with false or misleading information will be suspended or closed, and any winnings may be forfeited.

5. Deposits and Withdrawals

5.1 Deposits must be made using payment methods registered in your name only.

5.2 Minimum and maximum deposit limits apply; please refer to the Banking section on the Website for details.

5.3 We do not charge fees for deposits; however, third-party payment providers may apply charges.

5.4 Withdrawals will, where possible, be processed using the same payment method as the deposit.

5.5 Withdrawal requests are subject to verification and may require submission of identification documents.

5.6 We endeavour to process withdrawals promptly but accept no liability for delays caused by external payment providers.

5.7 To close your Account and withdraw your full balance, please contact Customer Support directly.

6. Account Inactivity and Dormancy

6.1 Accounts with no login activity for six consecutive months will be classified as inactive.

6.2 Inactive Accounts may incur a monthly administrative fee deducted from the remaining balance, after prior notification.

6.3 Accounts with a zero balance may be closed after prolonged inactivity.

6.4 Dormant Accounts can be reactivated by contacting Customer Support.

7. Responsible Gambling

7.1 Loots Casino is committed to promoting responsible gambling. Tools such as deposit limits, loss limits, session time limits, and self-exclusion options are available to all players.

7.2 If you feel that gambling is causing problems, please use these tools or contact our support team for assistance.

7.3 For further information and support, please visit the UK Gambling Commission and BeGambleAware.

8. Prohibited Conduct

8.1 The following actions are strictly forbidden:

  • Fraud, deception, or money laundering;
  • Use of bots, scripts, or any automated software;
  • Manipulation or cheating in games;
  • Operating multiple Accounts;
  • Using VPNs, proxies, or other methods to bypass regional restrictions;
  • Sharing your Account with others or allowing others to play on your behalf.

8.2 Suspected breaches may result in suspension, closure of your Account, and forfeiture of winnings.

9. Bonuses and Promotions

9.1 All bonuses and promotional offers are subject to their own terms and wagering requirements, available on the Promotions page.

9.2 Abuse of bonuses, including multi-accounting or collusion, is prohibited and may lead to cancellation of bonuses and closure of Accounts.

9.3 Bonuses may have expiry dates and game restrictions.

10. Game Fairness and Integrity

10.1 All Games are provided by certified suppliers and operate using Random Number Generators (RNGs) to ensure fairness and randomness.

10.2 The Operator reserves the right to void bets or winnings resulting from technical errors, malfunctions, or breaches of these Terms.

11. Limitation of Liability

11.1 Loots Casino will not be liable for any losses or damages arising from interruptions, errors, or technical issues on the Website.

11.2 You acknowledge and accept the risks inherent in online gambling. Our total liability to you shall not exceed the amount of your most recent deposit.

11.3 We are not responsible for the content or security of any external websites linked from our platform.

12. Privacy and Data Protection

12.1 Your personal data is collected and processed in accordance with our Privacy Policy, compliant with UK GDPR.

12.2 We implement industry-standard security measures to protect your information.

12.3 For full details, please review our Privacy Policy on the Website.

13. Intellectual Property

13.1 All content on the Website, including text, graphics, logos, and software, is owned by Loots Casino or its licensors.

13.2 No content may be copied, reproduced, or used without prior written permission.

14. Complaints and Dispute Resolution

14.1 If you have any complaints, please contact our Customer Support team.

14.2 We will endeavour to resolve issues promptly and fairly.

14.3 If you remain dissatisfied, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.

14.4 All complaints must be submitted in writing.

15. Changes to Terms

15.1 We reserve the right to amend these Terms at any time.

15.2 Material changes will be communicated to you via email or prominent notice on the Website.

15.3 Continued use of the Website after notification constitutes acceptance of the updated Terms.

15.4 It is your responsibility to review these Terms regularly.

16. Contact Information

For any questions, clarifications or support relating to these Terms, please contact us at:

By registering and playing at Loots Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions.